Support

How Can We Help?

Start with the docs or send us the details of the problem you are seeing.

Frequently Asked Questions

Where should I start?

Install the CLI, point it at a server you can SSH into, and deploy from a teploy.yml file. The Quick Start walks through the full flow.

My deployment is stuck. What should I do?

Check teploy logs, teploy status, and teploy health for the failing step. Common causes are missing environment variables, build failures, Docker configuration errors, or an unhealthy application endpoint.

How does Dash fit in?

Dash is a separate self-hosted dashboard for the CLI. It reads the same deployment state files and delegates actions back to the CLI, so the terminal and UI stay in sync.

How do I monitor an app?

Run Dash for HTTP, TCP, and ping uptime checks. Run Observe when you need self-hosted analytics, error tracking, tracing, logs, and session replay.

Do I need an account or paid plan?

No. The CLI, Dash, Observe, and trmnl are free self-hosted tools. Teploy Cloud is a separate managed offering that is still coming soon.

What should I include in a support request?

Include the command you ran, the relevant error output, your Teploy version, and a redacted teploy.yml where useful. Never send passwords, API keys, or private keys.

Still Need Help?

Include your command output and Teploy version so we can help reproduce the issue.